Terms of Service

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1. Scope of Agreement
 

Please read our Terms and Conditions (“the Terms”) carefully before booking classes. By booking a class or purchasing a package, at the end of this document you are confirming that you have read the Terms and agree to be bound by them. These Terms together with the items listed below, constitute a contract of membership between you (the client) and us Long Lean Pilates LLC (the Company). Please ensure that you read and understand our Policy Update further down before attending any class at the studio.

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2. Acceptance and Changes to Terms

 

The Company shall have the right, at its sole discretion, to modify, add, or remove any terms or conditions of these Terms of Service without notice or liability to you. Any changes to these Terms of Service shall be effective immediately following the posting of such changes. You agree to review these Terms of Service from time to time and agree that any subsequent use by you of the Services following changes to these Terms of Service shall constitute your acceptance of all such changes.

 

3. Membership

 

Subject to these terms and conditions, when a person has completed the online Registration he/she will become a Member of the Studio.

 

Acceptance of a person as a Member is in the absolute discretion of the Company.

 

If a Member brings a guest to the Studio for a session, that guest must, before the commencement of the relevant session, become a Member in accordance with and subject to the Terms and Conditions.

 

Members must be eighteen (18) or over.

 

4. Payment Terms

 

Details of session prices and gift certificate prices are available either at www.longleanpilates.com or directly from the Studio and will be such priced as determined by the Company from time to time.

 

A member may not attend any session at the Studio without first booking and paying for the relevant session.

 

Payments for sessions and gift certificates in any amount are non-refundable unless otherwise stated in the Terms and Conditions.

 

5. Studio Polices, Rules & Regulations

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HEALTH & SAFETY:

I have been examined by a physician within the past year and have been found to be in good physical health and fully capable of performing all exercises that will be taught during all classes at Long Lean Pilates, LLC conducted by any instructors or contractors of Long Lean Pilates, LLC. If I have not been examined within one year, then I have decided to participate in all activities at my own risk, assuming all responsibilities for my participation. 

I am aware that participating in any physical exercise, sports activity or fitness programs can be dangerous and can involve risks or injuries. I acknowledge that I am participating in these activities assuming all risks and dangers of injury from my actions or actions of others. 

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I accept all risks as stated herein and freely, voluntarily and expressly agree that at Long Lean Pilates, their officers, members, directors, agents, employees, instructors, volunteers, independent contractors and those acting by and/or on behalf of Long Lean Pilates, LLC will not be liable (whether related to a fitness program or not) for any and all liability, claims or causes of action or demands of any kind or nature whatsoever that may result or arise, by or in connection with my participation in any activities related to the programs or classes offered at Long Lean Pilates. The scope of this document includes without limitation any personal, bodily, or mental injury, economic loss or damage to me, my spouse, guests, dependents, children or relatives resulting from any and all acts of negligence on the part of at Long Lean Pilates. This release shall unequivocally release Long Lean Pilates, LLC, its affiliates, officers, members, directors, agents, employees, instructors, volunteers, independent contractors and those acting by and/or on behalf of Long Lean Pilates, LLC, from all claims injuries and damages, present or future anticipated or unanticipated, resulting from or arising out of my use or intended use of the facilities or equipment. 

I hereby certify that I am at least 18 years of age and have read the contents of this informed consent and release of liability.

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Personal Belongings

 

Personal belongings are brought onto the Studio premises at the Member’s own risk and the Company does not accept liability for any loss or damage whatsoever to such items.

 

Class Cancellations

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Classes may be canceled up to 12 hours prior to class start time. 

If you late-cancel less than 12 hours prior to class start time your class will not be returned to your account.

 

If you do not show up to class and do not cancel, your class will still be deducted from your account and you will be charged $15.

 

RETURNS AND REFUNDS

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All purchases for Services (Class Packs, Drop-Ins, Events, Workshops) are non-refundable, non-transferable, non-adjustable, and non-applicable to future purchases. Unattended classes or any unused services cannot be refunded. Our schedule and offerings are subject to change at any time and are not grounds for a refund. We encourage you to be modest in your initial purchases, and make sure you can reach the venue and enjoy our services and our instructors before making a larger purchases.

No refunds will be provided on any merchandise.

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Non-Harassment Policy 

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Long Lean Pilates, LLC disapproves of any un-welcomed, inappropriate and/or offensive conduct by its personnel or its members. If you believe you have been subject to un-welcomed, inappropriate, and/or offensive conduct by any Long Lean Pilates personnel, including while participating at a Long Lean Pilates studio, a Long Lean Pilates virtual class, or any other Long Lean Pilates related context, we encourage you to clearly and promptly tell the person engaging in the conduct that is un-welcomed and offensive (if you are comfortable doing so). We also ask that you promptly notify a member of Management Team at admin@longleanpilates.com

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When making a report or complaint, we strongly recommend that you provide as much specific information as possible in writing, including the following regarding each alleged incident: date, time, place (specify studio location or time/type of virtual class), names of any witnesses, what was said or done, and any other relevant surrounding facts/circumstances.

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Long Lean Pilates will strive to appropriately investigate any reported incidents and seek to provide due process for all parties. Long Lean Pilates’s responsive actions, however, cannot be known in advance since they will vary depending upon the nature of the allegations.  Long Lean Pilates strives to maintain confidentiality throughout the investigative process to the extent practicable.  However, our duty to investigate and take corrective action as appropriate may require the disclosure of certain information, and therefore confidentiality cannot be guaranteed.

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6. INTELLECTUAL PROPERTY RIGHTS

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The content on the Site and mobile apps, including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos interactive features and the like (“Content”) and the trademarks, service marks and logos contained therein (“Marks”), are owned by or licensed to Long Lean Pilates LLC, subject to copyright and other intellectual property rights under the law. Content on the website is provided to you as is for your information and personal use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. We reserve all rights not expressly granted in and to the website and the content. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the website or services, provided by you to company are non-confidential and shall become the sole property of Long Lean Pilates LLC.

You agree to not engage in the use, copying, or distribution of any of the content other than expressly permitted herein. You agree not to circumvent, disable or otherwise interfere with security-related features of the website or features that prevent or restrict use or copying of any content or enforce limitations on use of the website or the content therein.

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7. Liability Waiver

 

I agree and consent to the following: I am voluntarily participating in the fitness program(s) and exercises provided/conducted by Long Lean Pilates. I recognize that the program requires physical exertion that may be strenuous at times and may cause physical injury and I am fully aware of the risks and hazards involved. I understand that it is my responsibility to consult with a physician prior to and regarding my participation in any Long Lean Pilates workouts, programs, challenges, or following/implementing of any nutrition guidance or nutrition guides. I represent and warrant that I have no medical condition(s) that would prevent my participation in the programs/workouts/challenges. I agree to assume full responsibility for any risks, injuries or damage known or unknown which I might incur as a result of participating in the program. I knowingly, voluntarily and expressly waive any claim I may have against Long Lean Pilates, LLC or any of its affiliates for injury or damages that I may sustain as a result of participating in the program. I, my heirs or representatives forever release waive, discharge and covenant not to sue Long Lean Pilates, LLC or any of its affiliates for any injury or death caused by negligence, improper form, or other acts. I have read the above waiver and release of liability and fully understand it contents. I voluntarily agree to the terms and conditions stated above.

 

8. Indemnification

 

USERS AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS THE COMPANY AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, AND PARTNERS, HARMLESS FROM AND AGAINST ANY LOSS, LIABILITY, CLAIM, ACTION, OR DEMAND, INCLUDING WITHOUT LIMITATION REASONABLE LEGAL AND ACCOUNTING FEES, ALLEGING OR RESULTING FROM (I) YOUR USE OF THE SERVICES; (II) ANY USER GENERATED CONTENT OR COMMUNICATIONS, OR (III) YOUR BREACH OF THE TERMS OF THIS AGREEMENT. THE COMPANY SHALL PROVIDE NOTICE TO YOU PROMPTLY OF ANY SUCH CLAIM, SUIT, OR PROCEEDING AND SHALL ASSIST YOU, AT YOUR EXPENSE, IN DEFENDING ANY SUCH CLAIM, SUIT OR PROCEEDING. THE COMPANY RESERVES THE RIGHT TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER SUBJECT TO IMMEDIATE INDEMNIFICATION.

 

9. Changes to this Agreement

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We reserve the right to modify the Terms at any time, in our sole discretion. If we modify material terms to these Terms, such modification will be effective after we send you notice of the amended agreement, if permitted under the applicable law. Such notice will be in our sole discretion, and the manner of the notification may include, for example, via email, posted notice on the Site or Apps, or other manner. Your failure to cease use of the Services after receiving notification of the modification will constitute your acceptance of the modified terms.

If you do not agree to any of these Terms or any changes to these Terms, please do not use, access or continue to access the Services, or discontinue any use of the Services immediately.

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10. Contacting Us

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If you have any questions about the Terms in relationship to the Services the Sites, or App(s), please contact us at admin@longleanpilates.com